ST⛔P confusing a Decision-Making Process with a Decision Model! (Decision vs Process)
The decision-making process is a confusing term that intends to model a decisioning scenario. It is a misleading term as it uses a process modeling technique rather than decision modeling.
A decision-making process (and all variations such as decision process etc.) MUST rely on many “decision models” to decide what to do next, how to route a case, what action to take, which document to send and etc. You can think of the process the muscle that takes the action, and the decision the brain to define what to do.
Business decisions are complex and more than likely require multiple steps to create results and conclude an outcome. When multiple steps are involved in concluding a result and creating an outcome, it is very ❌tempting to use a process model if you are coming from process mapping background.
This is an ongoing 🤜battle🤛I see in online communities.
What's 💥alarming is seeing vendors without decision modeling promoting process modeling for modeling business decisions, pretending they are the same!
In short:
🔹 Process model is based on order of tasks or activities. A process is about “how” things get done. It depicts orchestration and brings things together at the right time.
🔹Decision model is based on decomposition and dependencies. The decision depicts the reasons behind the “how”. Decision models specify the “why” and “what” of a scenario (e.g. process). Why things should be done in a particular manner.
💣You need both in a DecisionIntelligence the process model and the decision model but they are not substitute to one another.
➡️ Learn more how they are compared side-by-side at https://lnkd.in/gnNNNvQn
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Published April 17th, 2025 at 07:30 am
